CallCatcher | Voicerecording solutions - CallCatcher: recording the spectrum of voice

Recommended for:
Centralized and multi-site applications. Larger channel count and expandable mixed interface configurations. Large recording capacity.

Downloads:

	Productsheet (pdf)
	Presentation (powerpoint)

Features

Easy to install and to configure
Connects to CO lines or internal extension lines
Analog and ISDN-2 / ISDN-30 CO interfaces
Analog and Digital PBX line interfaces
Scalable from 4 to 256 channels
High performance encryption and compression
275 hour / Gbyte (200 Gb HDD = 55.000 hour)
E-mail alarming facilities
Advanced user-management and security
Powerful search capabilities
Integration with Outlook using Drag & Drop
Built-in rule based backup scheduler
Backup possible to CD/DVD/DAT/Tape/LAN
19" industrial server rack (optional RAID-5)
CE, FCC and RoHS compliance
Excellent price / performance ratio !

Ease of use
New users can learn quickly how to use the intuitive windows interface of the CallCatcher Voice Recorder and Call Recorder. Authorized users will appreciate the easy to use advanced configuration controls and searching capabilities.

Searching, playback and managing your voicerecordings can be done locally on the CallCatcher and over the corporate LAN or internet using CallPlayer and CallLive client software applications. You will find the recordings you’re looking for....Quickly and Easily.

Security and access control
You can decide which persons will have access from which predefined networked PC to certain facilities of the CallCatcher. Advanced user management defines who is allowed to playback or manage certain recordings.

CallCatcher Server
The CallCatcher server application is the core of the voicerecorder. It monitors the speech and signalling (like CLI and DDI) on the telephone lines and stores these on the harddrive. Files are stored in a secure encrypted format in which all Call Detail Records are included as well. A selection can be made from 64, 36, 16, or 8kbit/s speech compression of excellent quality. These encrypted and optionally compressed recordings can be exported to standard WAV or MP3 files.

Modular architecture
Because of its modular design the CallCatcher is available in mixed configurations from 4 analog lines to 240 lines of PRI ISDN-30. There is no limit on the number of CallCatcher systems that can be used on a single site or multiple sites using VPN.
CallCatcher Clients
Included CallCatcher client software applications like CallPlayer, CallLive, CallMonitor and the optional CallExport allow the user from anywhere on the LAN or internet to listen in real-time to conversations, search for recordings, automatic export to MP3 and add comments to recordings.

Drag & Drop
It is easy to drag & drop voicerecordings in WAV or MP3 formats into Outlook to support written notes or to send them as an e-mail attachment.

PBX SMDR
Optionally the wizard based CallLink SMDR client application can add additional call details (like extension numbers) to the recordings for all brands and types of PBX by integrating their SMDR information using the RS232 or TCP/IP port.

Screen capturing
Optional CallCapture client software enables high resolution MPEG4 based screen recordings (including mouse and cursor movements) synchronised with voicerecordings.


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